Job Description

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  • Support & Troubleshooting: Provide day-to-day support to users by resolving technical issues related to Dynamics 365 F&O.
  • Troubleshoot and escalate issues as necessary, ensuring prompt and effective resolution. Handle incident and service requests, ensuring adherence to service level agreements (SLAs). System Configuration & Maintenance: Assist in configuring and maintaining various modules within Dynamics 365 Finance & Operations and Project Operations, including Finance, Supply Chain, and Human Resources.
  • Perform regular system checks, updates, and optimizations to ensure peak performance. System Enhancements & Process Improvement: Assist in the design, testing, and implementation of new features, function...

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