Business Data Analytics Intern, Customer Experience

Overview

Waters Corporation is always looking to hire outstanding future talent for our company. The Clinical Business Unit is looking to hire Business Data Analytics Intern, Customer Experience out of our Milford, MA site. 

This role centers on developing a data-driven customer experience (CX) model. This role will translate customer, service, and commercial data into an actionable framework that enables differentiated service offerings, informed investment decisions, and measurable impact on customer outcomes and loyalty. The role will collaborate with Marketing, Service, Commercial Excellence, Strategy, and Regional teams to synthesize voice-of-customer (VoC), operational telemetry, CRM, and financial signals into a scalable model that supports segmentation, service tier design, and customer journey optimization. This internship is ideal for an analytically driven MBA/Master’s student interested in the intersection of data science, diagnostics, and comm...