Job Description
The Pre-Sales Agent will be responsible for engaging with incoming leads, understanding customer requirements, and converting qualified prospects into demo-ready leads for the sales team. This role focuses on lead qualification, requirement mapping, follow-ups, and coordination to ensure that only quality prospects move forward for demos and closures.
Roles & Responsibilities
- Connect with incoming and assigned leads through calls, WhatsApp, and emails
- Qualify leads based on business need, interest level, and readiness
- Understand customer pain points and clearly explain product value and use cases
- Convert interested prospects into confirmed demos for the sales team
- Coordinate with the sales/demo team for smooth scheduling and proper handover
- Share accurate product information, pricing overview, and resolve basic queries
- Follow up ...
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