Job Description

Job Overview

We are a dynamic organization that values the unique experiences of our guests.

  • Contact key individuals or departments to resolve guest calls, requests, or problems as necessary.

Main Responsibilities

  1. Resolving Guest Calls and Requests - Proactively address issues faced by guests through effective communication with relevant teams such as Sales, Data Administration, and Accounting.
  2. Negotiation Skills - Utilize strong negotiation skills to resolve conflicts efficiently and maintain positive relationships with clients.
  3. Customer Focus - Prioritize customer satisfaction above all else while ensuring smooth resolution of queries.

Benefits

Award-winning culture
Dynamic team environment

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