Business Development Manager

INTRODUCTION

This is an exciting opportunity for an experienced B2B software salesperson who thrives on opening doors, starting new conversations, and building relationships from scratch. It suits someone articulate, well organised and commercially driven, with a positive, can-do attitude and a collaborative mindset.

HGEM is a market leader in Guest Experience Management, working with many of the UK's best-known hospitality brands for over 20 years. We help operators measure and improve performance through insights from reviews, guest feedback and mystery guest audits.

As Business Development Manager, you will be responsible for proactively identifying, engaging and converting new hospitality brands into HGEM clients, building a strong outbound pipeline and maintaining a consistently high conversion rate. The role requires a proactive, insight-led approach to engaging operators who may not yet be actively seeking solutions.

Success in this role depends on...