Business Development Manager (BDM)

Responsibilities:

1. Sales Closure:

o Ensure the sales closing process is completed efficiently.

o Obtain and verify customer approval forms.

o Confirm the advance amount is credited before finalizing sales.

2. Production Management & Coordination:

o Handle all necessary approval forms and maintain communication with vendors.

o Ensure all vendor-related documents are signed off and processed timely.

o Coordinate with the designated contact person (e.g., Accounts) for any vendor-related

issues or queries.

o Maintain strong relationships with vendors to ensure timely delivery and quality of

products.

3. Customer Interaction:

o Contact customers every 5 days to maintain relationships and address any concerns.

o Send product photos and detailed information to customers before product delivery to

convince them and gather reviews.

4. Financial Handling:

o Ensure all financial transactions are accurately recorded.

o Prevent handovers if the amount is not credited properly.

5. Time Management:

o Adhere to proper time management practices.

o Ensure all tasks are completed within designated timeframes.

6. Client Achievement:

o Strive to achieve 100% client satisfaction.

o Achieve the target benchmark.

7. Strategic Planning:

o Develop and implement strategic plans to drive business growth.

o Identify new business opportunities and market trends.

8. Marketing & Reporting:

o Develop and execute marketing campaigns to generate leads and promote

products/services.

o Utilize various marketing channels (social media, email, events, etc.) to reach potential

customers.

o Analyze market trends and competitor activities to adjust marketing strategies

accordingly.

o Prepare regular reports on sales performance and market analysis.

o Present findings and recommendations to senior management.

9. Team Handling & Collaboration:

o Manage and lead the sales team to achieve targets.

o Provide guidance, training, and support to team members.

o Monitor team performance and provide feedback to improve efficiency and

effectiveness.

10. Delivery Handling:

o Oversee the delivery process to ensure timely and accurate delivery of

products/services.

o Coordinate with logistics and operations teams to resolve any delivery issues.

o Ensure all deliveries meet quality standards and client expectations.

11. Professional Appearance & Dress Code:

o Always maintain a professional appearance, adhering to the company’s dress code.

o Ensure that clothing is appropriate for a business environment, including business

formal or business casual attire, as required.

o Personal grooming should be neat and professional, reflecting a commitment to the

company’s standards.