Business Development Manager (BDM)

Responsibilities:

1. Sales Closure:
o Ensure the sales closing process is completed efficiently.
o Obtain and verify customer approval forms.
o Confirm the advance amount is credited before finalizing sales.
2. Production Management & Coordination:
o Handle all necessary approval forms and maintain communication with vendors.
o Ensure all vendor-related documents are signed off and processed timely.
o Coordinate with the designated contact person (e.g., Accounts) for any vendor-related
issues or queries.
o Maintain strong relationships with vendors to ensure timely delivery and quality of
products.
3. Customer Interaction:
o Contact customers every 5 days to maintain relationships and address any concerns.
o Send product photos and detailed information to customers before product delivery to
convince them and gather reviews.
4. Financial Handling:
o Ensure all financial transactions are accurately recorded.
o Prevent handovers if the amount is not credited properly.
5. Time Management:
o Adhere to proper time management practices.
o Ensure all tasks are completed within designated timeframes.
6. Client Achievement:
o Strive to achieve 100% client satisfaction.
o Achieve the target benchmark.
7. Strategic Planning:
o Develop and implement strategic plans to drive business growth.
o Identify new business opportunities and market trends.
8. Marketing & Reporting:
o Develop and execute marketing campaigns to generate leads and promote
products/services.
o Utilize various marketing channels (social media, email, events, etc.) to reach potential
customers.
o Analyze market trends and competitor activities to adjust marketing strategies
accordingly.
o Prepare regular reports on sales performance and market analysis.
o Present findings and recommendations to senior management.
9. Team Handling & Collaboration:
o Manage and lead the sales team to achieve targets.
o Provide guidance, training, and support to team members.
o Monitor team performance and provide feedback to improve efficiency and
effectiveness.
10. Delivery Handling:
o Oversee the delivery process to ensure timely and accurate delivery of
products/services.
o Coordinate with logistics and operations teams to resolve any delivery issues.
o Ensure all deliveries meet quality standards and client expectations.
11. Professional Appearance & Dress Code:
o Always maintain a professional appearance, adhering to the company’s dress code.
o Ensure that clothing is appropriate for a business environment, including business
formal or business casual attire, as required.
o Personal grooming should be neat and professional, reflecting a commitment to the
company’s standards.