Job Description
Looking for a BDC Manager to join our growing sales team.
You'll work closely with upper management as well as the sales associates to ensure the business needs are met.
WE OFFER
- Health, Dental, Medical
- 401k
- Paid Time Off
RESPONSIBILITIES
- Create maintain and measure the internet and business development processes
- Manage a group of customer service representatives in a call center environment
- Develop and maintain the new hire and interview processes for all BDC reps/appointment coordinators
- Cultivate engaged, intelligent, and consistent staff
- Attract potential clients and retain current clientele by answering product knowledge questions received via telephone and/or internet
- Contribute to high scores for the manufacturer's customer satisfacti...
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