Job Description
Key Responsibilities
- Conduct cold call prospective clients and increase mass reachout via telecalling
- Build a thorough technical understanding of our products and help potential customers understand what we have to offer through effective articulation
- Engage with potential customers, identify key pain points, provide counselling to certain segments, and refer qualified leads to appropriate senior counsellors
- Maintain excellent and supportive rapport with all leads, and improve show-up rates in the counselling sessions
- Follow up post-sale to collect feedback, ensure customer satisfaction and gain referrals
- Stay on top of market trends and participate in brainstorming sessions with the sales team to come up with new growth strategies
- Use CRM to track leads daily and manage the pipeline
- Achieve monthly targets and unlock fast growth opportunities
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