Job Description
Job Responsibilities:
Monitor franchise market performance and spot opportunities for growth and improvement.
Build strong relationships with franchisees through regular, supportive communication.
Support new store launches with training plans, store visits, and ongoing guidance.
Keep franchisees up to date on new products, SOPs, and rollouts—making transitions smooth and clear.
Manage and update training tools, marketing materials, and franchisee resources.
Help develop and deliver effective training programs and support trainers with feedback.
Review and share key reports (sales, audits, projections) to guide decision-making.
Collaborate with Finance to ensure timely billing and collections.
Maintain accurate franchisee records and assist with data updates.
Pitch in on special projects and team initiatives as needed...
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