Job Description

Job Responsibilities:

  • Monitor franchise market performance and spot opportunities for growth and improvement.

  • Build strong relationships with franchisees through regular, supportive communication.

  • Support new store launches with training plans, store visits, and ongoing guidance.

  • Keep franchisees up to date on new products, SOPs, and rollouts—making transitions smooth and clear.

  • Manage and update training tools, marketing materials, and franchisee resources.

  • Help develop and deliver effective training programs and support trainers with feedback.

  • Review and share key reports (sales, audits, projections) to guide decision-making.

  • Collaborate with Finance to ensure timely billing and collections.

  • Maintain accurate franchisee records and assist with data updates.

  • Pitch in on special projects and team initiatives as needed...

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