Job Description

Opis oferty pracy

Key responsibilities encompass, but are not limited to:

  1. Strategic Business Partnership
  • Act as the single point of accountability for business satisfaction
  • Understand business strategy, priorities, and pain points
  • Translate business needs into service requirements for the Global Finance Office
  • Participate in business planning cycles to anticipate demand
  • Influence leaders to adopt shared services solutions instead of shadow functions
  1. Stakeholder communication & governance
  • Run service review meetings & periodic business reviews
  • Report on KPIs, customer satisfaction, and value delivered
  • Escalate and resolve chronic service issues
  • Educate the business on how to use the Shared Services effectively
  • Develop and continuously improve governance elements based on feedback and adjusted reality
  1. Benchmarking & assessm...

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