Job Description

Business Excellence Co-op

Join DLL as a Business Excellence Co‑op and gain hands‑on experience working with the Business Excellence team across various functions—Operations, Digital/Product, Sales, Finance, Risk, and more. The role will support cross‑functional workshops, project management, data analysis, and process improvement initiatives.

Day to Day

  • Operational Excellence
    • Participate in cross‑functional workshops and support the Business Excellence Team to problem‑solve and document processes/opportunities that improve customer and employee experience.
    • Support the Business Excellence Team to automate processes using digital tools such as Robotic Process Automation and AI to significantly enhance customer experience.
    • Learn active listening skills, exposure to cross‑functional collaboration, and real‑world structured problem‑solving using Lean Six Sigma tools.
    ...

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