Business Insights Analyst - Collections

Business Analyst / Sr Business Analyst – Collections Analytics

Key Responsibilities:

- Performance Tracking: Monitor Collections KPIs Performance Indicators (KPIs) such as Delinquency rate, roll rates, liquidation rate, agent performance metrics etc.

- Reporting: Develop and maintain automated Excel- and BI-based dashboards and reports to track key performance metrics, monitor strategy changes, and deliver deep-dive regular/ad-hoc analyses as requested.

- Strategy Support: Provide data-driven insights and assist in developing collections & communication strategies.

Skills and Qualifications:

- 2+ years of experience in an analytical role within Fintech or Financial Services. Knowledge of collections practices and debt lifecycles is a plus.

- B.Tech /B.E graduate from a Tier1 or 2 college. ...