Business Operations Analyst

Join our dynamic Business Operations Support (BizOps) team, as a Business Operations Analyst You'll be at the heart of delivering seamless operational excellence and outstanding customer support. In this role, you'll collaborate closely with cross-functional teams, including System Operations and Implementation, to uphold and enhance the services we provide to our clients. As a key player with expertise in both the finance domain (70%) and technical aspects (30%), you'll ensure that our solutions not only meet but exceed service level agreements through proactive monitoring, incident management, and data-driven workflows.

This role sits at the intersection of market finance and technology, requiring a strong process oriented mindset with familiarity on market finance concepts to support risk analytics, to ensure flawless execution of workflows reporting generation and delivery . It demands technical curiosity, good to strong troubleshooting skills, and ownership to deliv...