Job Description

**Position:**

Business Operations Associate II



**Job Description:**



**What You’ll Be Doing**



+ Responsible for the day-to-day sales support and customer service activities for assigned accounts.

+ Performs sales support functions to provide the highest level of service and customer satisfaction while maintaining efficiencies in corporate operational processes and procedures.

+ Serves as a liaison between Arrow’s internal resources (field sales, engineering, supplier marketing, manufacturing facilities, purchasing and other corporate departments), vendor resources and customers.

+ Demonstrates a proactive approach and sense of urgency on our customers’ behalf, anticipates our customers’ requirements and communicates efforts in a timely and effective manner.

+ Creates influential customer, supplier, and internal relationships.

+ Dispute resolution and issuing customer credits.

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