Business Operations (CRM) Associate

Job Description

We are seeking a dynamic and detail-oriented Business Operations Associate to support our business development and sales teams. This role is crucial in ensuring seamless operational execution across CRM management, lead tracking, reporting, and process improvement initiatives. The ideal candidate is proactive, analytical, and thrives in a fast-paced, cross-functional environment.

Key Responsibilities

• Manage and maintain the company's CRM system to ensure data integrity, accuracy, and security.
• Customize and configure CRM workflows, fields, and automation; develop scripts or code for deeper customizations when required.
• Collaborate with sales, marketing, and customer success teams to streamline lead management, pipeline tracking, and reporting.
• Train team members on CRM best practices and ensure consistent adoption across departments.
• Create, analyze, and...