Business Operations Manager

**Please read the JD carefully and apply. Only shortlisted candidates will be contacted.**

Job Description: Project Coordinator/Business Engagement Manager

Location: Pune, Maharashtra

Experience: 10 Years

Job Type: Contract to Hire (Hiring on Client Payroll)

Salary Range: 16 – 20 LPA

Role Overview

Our Client, a Global Big 4 consulting and accounting firm is recruiting a detail-oriented and proactive Project Coordinator/ Business Engagement Manager. The Project Coordinator/ Business Engagement Manager will drive strategic coordination and execution of high-impact business engagement initiatives while serving as a trusted operational partner to senior leadership. This role bridges business objectives with operational excellence, managing complex stakeholder ecosystems, executive-level engagements, and cross-functional initiatives. The individual will function as a strategic integrator, enabling seamless collaboration across internal and external stakeholders while maintaining organizational credibility and delivering measurable business outcomes.

Key Results & Accountabilities

1. Executive & Strategic Business Engagement Leadership

· Partner with senior business leaders in planning and executing enterprise-level business engagement strategies

and initiatives

· Serve as the primary liaison between C-suite executives, business units, external partners, and key stakeholders

· Develop executive-ready presentations, strategic briefs, and stakeholder communication materials

· Facilitate high-level discussions and negotiations between business teams, partners, and leadership

· Manage engagement calendars and executive accessibility while protecting leadership bandwidth

2. Senior Leadership Visit & Executive Relations Management

· Coordinate and execute complex executive visits, board-level interactions, investor meetings, and strategic

partner engagements

· Develop comprehensive briefing packages, strategic agendas, and intelligence reports for executive

engagements

· Orchestrate all logistics for C-suite visits, ensuring flawless execution and positive stakeholder experience

· Coordinate transportation, accommodation, security protocols, meeting spaces, and technical infrastructure for

senior leadership movements

· Oversee town halls, investor briefings, strategic workshops, and high-stakes networking events

· Manage executive protocol and stakeholder expectations at all touchpoints

3. Strategic Operations & Vendor Partnership Management

· Own end-to-end logistics and operational management for strategic business engagements, retreats, and major

corporate events

· Ensure optimal utilization of resources—meeting facilities, AV technology, catering, and premium services

· Build and maintain vendor partnerships;
manage procurement, contracts, and performance standards

· Develop and manage engagement budgets;
track ROI and demonstrate cost efficiency

· Implement vendor scorecards and performance metrics to ensure quality and reliability

· Negotiate terms and manage vendor relationships to achieve organizational objectives

4. Strategic Stakeholder Management & Communication

· Act as the operational and strategic integrator between business operations, corporate functions, and external

ecosystem

· Maintain proactive communication and relationship management with key stakeholders

· Develop and execute engagement communication strategies and stakeholder outreach plans

· Prepare engagement dashboards, stakeholder feedback analysis, and performance metrics for leadership review

· Support internal teams with engagement governance, approvals, compliance, and risk management

· Identify and escalate issues that impact business relationships or strategic objectives

5. Process Optimization & Strategic Initiative Development

· Lead continuous improvement initiatives across engagement management, visit coordination, and operational

processes

· Design and implement best-practice methodologies and governance frameworks for business engagement

· Develop and maintain Standard Operating Procedures (SOPs) and playbooks for engagement execution

· Build engagement management systems and tools to enhance visibility and efficiency

· Track engagement outcomes and provide insights on partnership effectiveness and growth opportunities

· Champion organizational learning and best practice sharing across business units

Education & Certifications

· Bachelor’s degree in business administration, Operations Management, Business Communications, Corporate

Affairs, or related field (MBA or advanced certification preferred)

· PMP (Project Management Professional), CAPM, or advanced event/stakeholder management certification

(preferred)

· Executive assistant certification or advanced professional development program (preferred but not mandatory)

Experience Required

7-10+ years of progressive experience in:

· Business operations, business engagement, or strategic coordination roles

· Executive assistant, executive relations, or senior leadership support roles

· Stakeholder management, vendor partnership, and partner engagement at enterprise level

· Project management, program coordination, or organizational planning

· C-suite engagement, corporate affairs, or business development environments

Additional Requirements:

· Demonstrated experience managing multiple concurrent high-priority initiatives

· Proven track record supporting senior business leaders and C-suite executives

· Experience managing complex logistics, vendor partnerships, and event execution at scale

· Background in financial management, budget ownership, and procurement operations

· Experience in regulated or matrix organizational environments

· Exposure to corporate governance, compliance, and risk management processes

Skills & Competencies

Strategic & Leadership Capabilities

· Executive presence and ability to build credibility with senior leadership and external partners

· Strategic thinking—ability to align operational activities with business objectives

· Exceptional judgment and discretion with confidential and sensitive information

· Ability to anticipate stakeholder needs and proactively address organizational requirements

Operational Excellence

· Superior coordination and multitasking—managing 10+ concurrent high-priority engagements

· Mastery of project management methodologies and tools

· Vendor and partner management expertise

· Budget management and financial acumen

Communication & Relationship Management

· Exceptional written and verbal communication across all organizational levels

· Executive-level presentation and briefing capabilities

· Stakeholder relationship building and diplomatic negotiation skills

· Cross-functional collaboration and influence without direct authority

Execution & Problem-Solving

· Meticulous attention to detail with ability to manage high-visibility initiatives

· Proactive problem-solving and crisis management capabilities

· Adaptability and resilience in fast-paced, dynamic business environments

· Ability to operate with limited supervision and exercise independent judgment

Technical Proficiency

· Advanced expertise in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Teams, Access)

· Proficiency with project management and engagement tracking tools

· Experience with CRM systems or business intelligence platforms

· Strong research and data analysis capabilities

· Comfort with learning new business software and digital platforms