Job Description
About the Role: We are looking for a Business Operations Manager to strengthen and scale our operational engine across functions including risk, compliance, customer operations, process governance, and cross-functional program execution.
This role is ideal for someone who enjoys solving operational bottlenecks, designing systems, and driving measurable improvements across the organization.
You will work closely with Product, Engineering, Customer Success, Compliance, Finance, and Leadership to ensure operational excellence, predictable execution, and high-quality service delivery.
Responsibilities
This role is ideal for someone who enjoys solving operational bottlenecks, designing systems, and driving measurable improvements across the organization.
You will work closely with Product, Engineering, Customer Success, Compliance, Finance, and Leadership to ensure operational excellence, predictable execution, and high-quality service delivery.
Responsibilities
- Operational Excellence & Process Ownership
- Own and optimize end-to-end operational workflows across multiple departments.
- Design, document, and maintain SOPs, playbooks, and approval frameworks.
- Identify inefficiencies and lead initiatives to reduce operational errors, dela...
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