Job Description
You Will
- Follow outbound contact schedule to reach targeted potential customers identified through prospecting
- Assess and prioritize leads from sales, trials, partners and other sources
- Qualify the BANT (budget, authority, need and timeline) of leads
- Help Sales and Marketing reach Market Development related goals
- Help identify the best solutions for customers and how to implement those solutions
- Foster trust between customers and clients
- Reach mastery of product knowledge and technical understanding of services to assess client requirements
- Initiate steps to help customer concerns/roadblocks prohibiting satisfaction or product usage
- Manage high volume of customer contacts through phone and email each day – majority of communication is outbound
- Work with your team and management to provide a professional experience during all interactions with customers and prospects
- Maintain th...
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