Business Performance Analyst

Location: This position will be based in Bangalore/Mumbai, India

Role & Responsibilities:

• Support and enhance the Service Department forecasting processes across our global business (rolling forecasts, quarterly, annual and long-range planning)
• Prepare month and quarter-end reporting and presentations for leadership, providing analysis to support short and long-term decisions
• Develop tools and lead initiatives to improve, automate, and scale forecasting and reporting for our global business
• Partner with multiple business departments to develop thoughtful forecasts, monitor changes and gain deep insights into variance drivers, enabling the business to proactively respond
• Measure OKR’s for service leadership on periodic basis and drive continuous improvements
• Identify and quantify financial/operational risks and opportunities for the business
• Drive ad-hoc business projects as ne...