Job Description

Business Process Analyst - Driving Service Excellence Through Process Transformation

£41,750 per annum + benefits | Hybrid - 3 days onsite in Bath, UK

Full Time | Permanent | 37 hours per week

Closing date: 15th February 2026

Your Insight. Our Processes. Better Services.

At Curo, we're entering an exciting period of transformation. Our newly formed Programme Management Office (PMO) is at the heart of improving how we deliver services to customers, communities, and colleagues across Bath and the Southwest.

As a Business Process Analyst at Curo, you will play a key role in shaping how the organisation delivers value to customers, communities, and colleagues. Working within the Project Management function, you will analyse, design, and optimise the business processes that power excellent service delivery, operational efficiency, and inclusive growth.

You will be a curious, proactive self-starter...

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