Job Description
Job Title: Process Analyst
Location: Bangalore
Experience Level: 2-5+ Years (Preferably in ITES or BPM Industry)
Reports To: IND Group Manager, Global Business Process Management
Job Summary
We are seeking a diligent and analytical Process Analyst to join our team. In this role, you will collaborate with business teams to understand, document, and improve business processes. Your primary responsibilities will include conducting interviews, designing process flows using BPMN 2.0 notation, facilitating process reviews for refinement, and defining future state process maps in consultation with process improvement experts. The ideal candidate is an experienced quality control analyst from the ITES or BPM industry, skilled in process documentation and transitions, and holds Lean Six Sigma Yellow or Green Belt certifications.
Key Responsibilities
Location: Bangalore
Experience Level: 2-5+ Years (Preferably in ITES or BPM Industry)
Reports To: IND Group Manager, Global Business Process Management
Job Summary
We are seeking a diligent and analytical Process Analyst to join our team. In this role, you will collaborate with business teams to understand, document, and improve business processes. Your primary responsibilities will include conducting interviews, designing process flows using BPMN 2.0 notation, facilitating process reviews for refinement, and defining future state process maps in consultation with process improvement experts. The ideal candidate is an experienced quality control analyst from the ITES or BPM industry, skilled in process documentation and transitions, and holds Lean Six Sigma Yellow or Green Belt certifications.
Key Responsibilities
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