Business Process Analyst - Sales & Outbound

Tätigkeitsbereich:Supply Chain ManagementFachabteilung:Global Logistics, Customer Business & EoP+Gesellschaft:Mercedes-Benz Research and Development India Private LimitedStandort:Mercedes-Benz Research and Development India Private Limited, BangaloreStartdatum:..6Veröffentlichungsdatum:..6Stellennummer:MER3V5JArbeitszeit:Vollzeit BewerbenAufgaben

About MBRDI

Mercedes-Benz Research and Development India (MBRDI), headquartered in Bengaluru with a satellite office in Pune, is the largest R&D center for Mercedes-Benz Group AG outside of Germany. Our mission is to drive innovation and excellence in automotive engineering, digitalization, and sustainable mobility solutions, shaping the future of mobility.

Business Process Analyst – Sales & OutboundRole Overview

The Business Process Analyst for Sales & Outbound ensures effective dealer order processing, delivery management, and shipment tracking within the MS Dynamics –based SMS ERP solution. The role supports the complete outbound logistics process—from sales order creation to final delivery—ensuring process reliability and operational excellence in the automotive logistics domain.

Key Responsibilities

Monitor daily dealer order processing and outbound shipments within MS Dynamics .

Providing first-line analysis of issues, coordinating resolution with IT and consultants.

Gathering, documenting, and prioritizing enhancement requests from business stakeholders.

Collaborating with Global Governance Owners to align solution changes with global process standards.

Testing and validating changes (UAT, data checks) before release.

Creating and maintaining process documentation, test cases, and training materials.

Supporting training, onboarding, and adoption of the SMS solution by end users.

Contributing business input to continuous improvement and roadmap discussions.

 Must Have Skills

Minimum 5+ years’ experience in ERP-driven automotive logistics processes, with hands-on expertise in MS Dynamics .

Qualifikationen

Why Join Us?

· Be part of a purpose-driven organization that is shaping the future of mobility

· Work on cutting-edge technologies and global projects

· Thrive in a collaborative, diverse, and inclusive environment

· Access world-class infrastructure and continuous learning opportunities

Equal Opportunity Statement

At MBRDI, we are committed to diversity and inclusion. We welcome applications from all qualified individuals, regardless of gender, background, or ability.

Benefits Mit­arbeiter­rabatte möglich Gesund­heits­maß­nahmen Mit­arbeiter­handy möglich Essens­zulagen Betrieb­liche Alters­ver­sorgung Hybrides Arbeiten möglich Mobilitäts­angebote Mit­arbeiter Events Coaching Flexible Arbeits­zeit möglich Kinder­betreuung Park­platz Kantine, Café Gute An­bindung Barriere­frei­heit Betriebs­arzt

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