Business Process Associate

Job Title : Business Process Associate

Qualification : Any Graduate

Industry : Wellness / Healthcare

Location: Hyderabad

Languages Required: English, Hindi & Kannada (mandatory)

Job Description : We are looking for a Business Process Associate to manage client interactions, promote our services, and ensure high-quality communication and support across multiple channels. The ideal candidate should be customer-focused, detail-oriented, and proficient in English, Hindi, and Kannada.

Key Responsibilities :

Operational Adherence

• Ensure strict adherence to assigned rosters, login times, and shift schedules.
• Follow break timings as per shift and break schedules.
• Maintain consistent performance in handling inbound, outbound, and chat interactions daily, week...