Business Process Expert

The Business Process Expert plays a crucial role in driving business process optimization, technology adoption, and strategic decision-making. They will collaborate with cross-functional teams to analyze and reengineer current business processes, identify inefficiencies, and develop data-driven solutions to improve organizational productivity, reduce costs, and enhance overall performance. The Business Process Expert acts as a key liaison between business stakeholders and technical teams to ensure that business requirements are accurately captured and translated into effective solutions.

Duties and responsibilities

- Collaborate with stakeholders to document and map business processes, analyze them for inefficiencies, and conduct performance analysis to support improvements.
- Engage with clients and teams to understand business needs and gather detailed requirements. Develop thorough documentation such as Business Cases, BRDs, functional specifications, and user s...