Business Process Optimization Lead (Must Have Lean Experience)

Description

• Responsible for building out a center of excellence within the >tech_ division to standardize the documentation, analysis and improvement of processes
• Understanding of IT processes to drive improvement and standardization across the division
• Will work closely with project teams to document current and future state processes. Ability to document and facilitate process improvement.
• Facilitate workshops with users through process improvement methodology including current state, analysis, future state and implementation of changes to process.
• Works closely with our Organizational Change Management team to ensure future state processes are identified and understanding of process changes to incorporate into the Change Management plans.
• Develop process flows, identify inefficiencies, and evaluate areas for improvement.
• Data Analytics & Root Cause Analysis – Use data-driven insights to diagnose issues and propose evidence-based solut...