Job Description

Position Responsibilities:

  • Process and analyze transactions in line with the Service Level Agreement set with the Business Unit

  • Attain Mastery of Business Unit Policies governing the transactions being processed

  • Report all system issues that may affect the operations

  • Such other duties and functions as assigned by Operations Management

    • Required Qualifications:

  • With at least 1 year data/BPO experience as a requirement, undergrads with 2 years of data/BPO experience

  • Basic knowledge with MS office applications (Word, Excel, Powerpoint)

  • Ability to compose grammatically correct, clear and concise communication

  • Minimum keyboarding skills of at least 30 words per minute

  • Knowledge of browsers and relevant computer applications. Exhibits good navigation skills

    • Preferred Qualifications:

  • Above average problem-solving s...

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