Business Process Senior Associate

We’re looking for a Business Process Senior Associate to join our Insurance Operations team at MBPS. This role is responsible for sorting requests in AWD and ripping emails from simple to medium‑complexity worktypes on timely and accurate manner.

Position Responsibilities

• Responsible for sorting requests in AWD in accordance to establish procedures while adhering to an agreed upon service levels standards.
• Ripping of emails from Mailbox.
• Practice good judgment in processing cases.
• Responsible for process indexing and data entry of transactions with utmost attention to quality and quantity.
• Perform thorough checking for every case and eliminate privacy incident.
• Suggests improvements to existing processes and solutions to improve the efficiency of the team.
• Such other duties and functions as assigned by Operation Management.

Required Qualifications

• With at le...