Business Service Manager

Overview:

Are you passionate with determination to tackle evolving business challenges across the Coaching and Community Building Portfolio? Are you so mission-oriented that you get restless if you are not making a difference? Are you a process thinker at heart with a proven track record of promoting change while building alignment across teams? Then this role is for you!

Reporting directly to the Managing Director, Product and Design, you are responsible for building and maturing Year Up United’s Coaching and Community Building portfolio of experiences (i.e. services, digital products, processes, tools, and KPIs) that drive our Coaching and Community Building business processes. You will lead functional strategic initiatives for the Coaching and Community Building, serving as a change agent for data-driven decision making and forming cross-functional autonomous teams that design, test, and implement solutions to functional problems that you’ve clearly defi...