Business Solutions Architect – Salesforce Agentforce Consumer Goods Cloud

Business Solutions Architect – Salesforce Consumer Goods Cloud

We are seeking a Business Solutions Architect specializing in Salesforce Consumer Goods (CG) Cloud to design, implement, and optimize scalable end-to-end solutions for consumer goods organizations.

This role collaborates closely with business stakeholders and technical teams to translate requirements into high-quality, value-driven Salesforce solutions.

Responsibilities

• Lead the architecture and design of Salesforce CG Cloud solutions aligned with business goals and industry best practices
• Gather, analyze, and translate business requirements into functional and technical specifications
• Oversee implementation of key CG Cloud capabilities, including Retail Execution, Visit Planning, Order Capture, and Trade Promotion Management
• Serve as a subject matter expert on CG Cloud features, integrations, and data models
• Create and maintain architecture documentation, diagrams, and roadmaps
• Mentor project teams and ensure adherence to architectural standards and delivery timelines
• Support pre-sales efforts through solution demos, proposals, and client presentations
• Stay up to date on Salesforce platform releases, CG Cloud enhancements, and industry trends
• Ensure data integrity, security, and compliance across all Salesforce solutions

Requirements

• Bachelor’s degree in Computer Science, Information Systems, Business, or related field
• 5+ years of Salesforce solution architecture experience, including 2+ years with Consumer Goods Cloud or similar industry solutions
• Strong understanding of Salesforce platform capabilities (Sales Cloud, Service Cloud, CG Cloud)
• Deep hands‑on Salesforce experience and proficiency in business process mapping and solution design for consumer goods organizations
• Knowledge of integration patterns, APIs, and data migration strategies within Salesforce
• Consumer Goods Cloud Accredited Professional certification or proven success implementing Salesforce for a consumer goods company
• Highly desirable Salesforce certifications such as Application Architect or System Architect
• Excellent communication, presentation, and stakeholder management skills
• Ability to work independently and collaboratively within cross‑functional teams

We offer

• Extended Healthcare with Prescription Drugs, Dental and Vision, and Healthcare Spending Account (Company Paid)
• Life and AD&D Insurance (Company Paid)
• Employee Assistance Program (Company Paid)
• Short‑term Disability (Company Paid)
• Long‑Term Disability
• Paid Time Off (including vacation and sick days)
• Registered Retirement Savings Plan (RRSP) with Company match
• Maternity/Parental/Adoption Leave Top‑up
• Employee Stock Purchase Program
• Critical Illness Insurance
• Employee Discounts
• Unlimited access to LinkedIn learning solutions

EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our clients, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi‑national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting‑edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.

Engineer the Future with a Career at EPAM

This posting includes a base salary range EPAM Canada would reasonably expect to pay the selected candidate. Individual compensation offers within the range are based on a variety of factors, including, but not limited to, experience, credentials, education, training, the demand for the role, skillset, and overall business and local labour market considerations. Most candidates are hired at a salary within the range disclosed. Salary range: CA$160,000–CA$210,000. In addition, the details highlighted in this job posting above are a general description of all other expected benefits and compensation for the position.

EPAM Canada welcomes and encourages applications from candidates with disabilities. Please contact WFA Human Resource CA if you have questions in this regard, or if you require an accommodation to complete the application process. Click here to review EPAM’s Accessibility for Ontarians with Disabilities Accessibility Policies and Multi‑Year Access.

Senior level: Director

Employment type: Full‑time

Job function: Information Technology, Engineering, and Business Development