Job Description


Business Support Analyst – ACH Operations
Location: Johnston, RI

Duration: + months contract, possible extension

We’re seeking a Business Support Analyst to support daily ACH Operations, including ACH origination/receipt activities and customer inquiries. This role is fast-paced and requires strong accuracy, communication, and time-management skills.

Key Responsibilities:

  • Handle daily Receiving Depository (RDFI) functions.

  • Provide phone/email support to corporate customers and internal teams.

  • Research and resolve ACH account inquiries.

  • Follow all bank policies, procedures, and SLAs.

  • Support daily/monthly deadlines.

  • Learn new systems/processes and assist in more complex ACH functions over time.

    • Qualifications:

  • – years of experience in Financial Operations.

  • Strong attention to detail and ability to p...

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