Job Description

Working Location: Kallang Sector

Contract Term: 1 Year Contract

Working hours: 08.00am – 5.30pm or 08.30am – 6.00pm (Monday to Friday)

Job Responsibilities

Understanding Business Needs

  • Work closely with internal teams to understand their day‑to‑day needs, challenges, and improvement areas
  • Gather information on work processes such as billing, customer onboarding, and operational workflows
  • Help translate business needs into clear requirements for improvements or new initiatives
  • Assist in designing reports and summaries based on business needs

Supporting Product & System Improvements

  • Support planning discussions for new features or improvements
  • Communicate clearly with internal teams to ensure everyone is aligned on requirements and expectations
  • Assist in checking and validating that changes meet business needs before implementation

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