Business Support Supervisor

Business Support Supervisor

SGS Muntinlupa City, National Capital Region, Philippines

5 days ago Be among the first 25 applicants

Company Description

We are SGS – the world’s leading testing, inspection and certification company. We are recognized as the global benchmark for quality and integrity. Our 93,000 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world.

Job Description

Primary Responsibilities

• Troubleshoots and corrects daily disruptions to productivity.
• Ensures that GBS provides a high level of service to the Affiliate operations based on the Statement of Work.
• Manages the staff operations and administration for the GBS program, including optimizing shift schedules, according to GBS requirements and Affiliate needs.
• Proactively manages performance, throughput, utilization, and quality via es...