Business Sys. Analysis Senior Associate

**Req ID**:
We are currently seeking a Business Sys. Analysis Senior Associate to join our team in Guadalajara, Jalisco (MX-JAL), Mexico (MX).
- Basic knowledge on Active Directory & networking concepts.
- Responsible for working on Remedy queues for customer requests in FIFO basis unless directed by Team Lead or Manager or any authorized person.
- Troubleshoots network access problems and implements network security policies and procedures.
- Familiar with a variety of the field's concepts, practices, and procedures.
- Relies on extensive experience and judgment to plan and accomplish goals.
- Performs a variety of tasks, A wide degree of creativity and latitude is expected.
- Typically reports to a supervisor or manager.
- Good working knowledge and demonstrated ability utilizing systems, tools and procedures to accomplish job.Builds deeper understanding of processes, procedures, customers and organization.
- Should have excellent communication skills ...