Job Description

KEY RESPONSIBILITIES:

  • Stakeholder interaction daily support to Sales & Business Development groups (email, chat , zoom calls)
  • Partner interaction (ticket resolutions)
  • Ensure achieving daily/monthly deliverables
  • Ensure SLAs are met, end-to-end ownership of the process assigned
  • Understand interdependencies of the processes and systems
  • Delivering presentations to stakeholders
  • Analysis of program elements & reporting to identify & communicate trends, issues & areas of ongoing improvement

EXPERIENCE:

  • Candidates will need to have at least 2-4 years of experience in a partner/customer service environment.
  • Job Requirements/Competencies:
  • University degree
  • Minimum of 2-4 years experience in a relevant role
  • Preferred previous experience working in sales/sales support, contract administration, finance/accounting, or related role
  • Highly profi...

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