Business System Analyst

We are looking for a Business Systems Analyst (BSA) with strong expertise in Microsoft Dynamics 365 Finance – Accounts Receivable (AR), with a special focus on Invoice Presentment and Billing processes. The ideal candidate will work closely with Finance, Billing, IT, and external stakeholders to analyze business requirements, design system solutions, and support implementation and enhancements across the Order-to-Cash (O2C) lifecycle.

Key Responsibilities

Business Analysis & Functional Ownership

• Act as the functional SME for D365 Finance – Accounts Receivable modules.
• Gather, analyze, and document business requirements related to:
• Customer invoicing & invoice presentment
• Billing formats and delivery methods (email, portal, EDI, print)
• Credit & collections processes
• Payment application and settlements
• Translate bu...