Business System Analyst- Salesforce

Position Description:

We are looking for an experienced Mainframe Developer to join our team. The ideal candidate should be passionate about coding and developing scalable and high-performance applications. You will work closely with our developers, designers, and other members of the team to deliver quality solutions that meet the needs of our clients

Your future duties and responsibilities:

We are looking for an experienced Salesforce Business System Analyst to support requirements gathering, solution design, and process optimization across Salesforce Service Cloud, Sales Cloud, and Marketing Cloud. The ideal candidate will partner with business teams to translate needs into scalable Salesforce solutions and drive system enhancements end-to-end.
Key Responsibilities
Gather and document business requirements, user stories, and process flows.
Design and optimize CRM processes in Service Cloud (case mgmt, omni-channel), S...