Business System Implementation Officer

About the Role

This role, part of the Facilities Department's Business Solutions & Improvements team, supports the implementation of the new Integrated Facilities Management System (IFMS). The IFMS Implementation Support Officer will assist the Business Development and Solutions Manager in reviewing vendor solutions, validating business process alignment, ensuring integration readiness, and supporting stakeholders. Strong knowledge of IBM TRIRIGA, and system integrations with platforms like Oracle and Azure AD, is essential.

Duties and Responsibilities

• Resources with technical and IT Background
• In-depth experience and understanding of the IBM TRIRIGA/MREF product to independently validate the vendor-delivered solution.
• Ability to challenge the vendor on the solution and be able to handle the configuration part as needed.
• Provide a layer of quality assurance separate from the vendor by reviewing technical designs, configurat...