Business Systems Analyst

We're looking for a Business Systems Support Analyst, to join our team in Blanchardstown, Dublin.

In this role, you'll be the go-to person for providing both technical and functional support for our Microsoft Dynamics 365 applications throughout the organization. Your efforts will help ensure everything runs smoothly, users are happy, and our systems align seamlessly with our business processes.

This is a full time, permanent position, reporting to the Business Systems Manager. We also offer flexible, hybrid working.

Key Responsibilities

• Serve as the primary support contact for Dynamics 365 Finance & Operations.
• Troubleshoot and resolve incidents, conduct root cause analysis, and implement preventive measures.
• Provide day-to-day support to end-users, resolving queries and issues.
• Onboard new users and manage access permissions.
• Assist with workflows, templates, and...