Job Description

Job Title: Business Systems Manager

Location: Syracuse, NY

Reports to: Director of IT

 

Position Summary

The Business Systems Manager is a hands-on, strategic member of the IT team responsible for planning, implementing, supporting, and continuously improving key business systems—including ERP, WMS, EDI, and other integrated platforms. This role serves as the bridge between technology and operations, ensuring that systems align with organizational goals and deliver maximum value.

 

Key Responsibilities

  • Oversee the full lifecycle of business-critical applications: selection, configuration, implementation, integration, upgrades, and user support.
  • Lead cross-functional projects involving system rollouts, enhancements, and integrations—including ERP, WMS, EDI, and eCommerce platforms.
  • Manage all asp...

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