Job Description
Are you passionate about the Travel & Tourism industry? Do you have previous experience with Amadeus? Do you have good customer service skills and do you want to start and develop your career in an international and multicultural company? Check this out!
Your responsibilities and impact as Business Travel Consultant will be:
Offer support and answer travel related questions to Business customers before, during, and after their travels and log all interactions.
Make new flight reservations and change already existing reservations in Amadeus.
Check rules and regulations for tickets regarding cancellation/change etc.
Contribute to a positive customer experience through a responsible treatment of each contact.
Inform customers on the methods being used to resolve the problem and the support options available, such as online tutorials, in-store programs and help applications built into the program
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