Business Unit Performance Manager

Job Description

Drive staff engagement in a structured and process-oriented environment. Build and sustain a high-performing team by fostering collaborative relationships aligned with organizational and client values. Ensure strict adherence to UK regulatory requirements and compliance standards. Consistently achieve business performance targets and service-level agreements (SLAs). Deliver agreed services to both internal and external customers with excellence. Partner with the team to identify and implement opportunities for process efficiency and effectiveness in business support functions. Promote a culture of continuous improvement across all operations. Balance and prioritize strategic and tactical initiatives to meet organizational objectives. Maintain clear and effective communication channels with key stakeholders. Ensure quality assurance standards are met and teams remain compliant at all times. Assess and address training and development needs to enhan...