Business Unit Systems Analyst

Role Summary

The Business Unit System Analyst supports electronic payments to insurance

carriers, with a focus on enhancing system efficiency, ensuring compliance, and

driving growth. This role supports the HOIPremiumDirect team to recommend

and implement improvements in processes, data, and carrier interactions.

Key Responsibilities

System & Data Analysis

• Review payment history and carrier success rates to ensure proper system

functionality and performance.

• Conduct root cause analysis to identify system bugs, process gaps, enhancement

opportunities.

• Monitor data volumes and investigate significant changes or anomalies.

Requirements & Documentation

• Gather, write, and manage requirements for system changes, ensuring

alignment with business needs and stakeholder impacts.

• Develop and maintain clear documentation, including user guides, q...