Butler

Job Title: Butler

Department: Hospitality

Location: New Delhi & Gurgaon

Reporting To: Hospitality Head / Experience Centre Manager

Role Purpose

To deliver refined, personalized, and seamless hospitality services to guests at the Experience Centres, ensuring a premium service experience aligned with luxury brand standards.

1. People Perspective

• Maintain impeccable grooming, etiquette, and professional conduct at all times.
• Build respectful and collaborative relationships with internal teams (sales, GREs, facility, security).
• Anticipate guest needs and respond with warmth, discretion, and professionalism.
• Demonstrate flexibility in supporting events, peak hours, and special guest requirements.
• Participate in service excellence and brand training programs.