Job Description
**Additional Information**
**Job Number** 25204443
**Job Category** Rooms & Guest Services Operations
**Location** The St. Regis Osaka, 3-6-12 Hommachi, Chuo-ku, Osaka, Osaka, Japan, 541-0053
VIEW ON MAP (https://www.google.com/maps?q=The%20St.%20Regis%20Osaka%2C%203-6-12%20Hommachi%2C%20Chuo-ku%2C%20Osaka%2C%20Osaka%2C%20Japan%2C%20541-0053)
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Answer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard station. Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls. Advise guest of any messages received. Monitor busy or unanswered lines, check back with callers on hold to update status, and offer to take a message. Receive, record, and rel...
**Job Number** 25204443
**Job Category** Rooms & Guest Services Operations
**Location** The St. Regis Osaka, 3-6-12 Hommachi, Chuo-ku, Osaka, Osaka, Japan, 541-0053
VIEW ON MAP (https://www.google.com/maps?q=The%20St.%20Regis%20Osaka%2C%203-6-12%20Hommachi%2C%20Chuo-ku%2C%20Osaka%2C%20Osaka%2C%20Japan%2C%20541-0053)
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Answer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard station. Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls. Advise guest of any messages received. Monitor busy or unanswered lines, check back with callers on hold to update status, and offer to take a message. Receive, record, and rel...
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