Cabin Crew Manager - Temporary

Overview

Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. Air Canada is pursuing its goal to become a Global Champion. To achieve this, the In-Flight Service team is looking for a Cabin Crew Manager leader that will focus engaging, inspiring and coaching frontline ambassadors in the areas of customer service, operations, and safety excellence. By directly impacting the customer service experience, the Cabin Crew Manager will display strong leadership skills on the ground and onboard aircraft. The aim of this role is to encourage, develop and strengthen the capabilities of cabin personnel.

Responsibilities

Performance Leadership

• Anticipate employees’ and customers’ needs and be available for them.
• Act as a coach, motivate and engage our fr...