Job Description

Job Description

Location: Candidates must be within commuting distance of Tampa, FL.

Role Overview

The CAD System Manager oversees the operational health and technical efficiency of emergency dispatch systems. This role serves as a vital link between complex public safety technology and the first responders who rely on it. The ideal candidate is a proactive problem-solver who thrives in high-stakes, fast-paced environments and excels at building strong collaborative partnerships.

Core Responsibilities & Qualifications

  • System Optimization: Lead process improvement initiatives and perform root-cause analysis to enhance workflow efficiencies and system performance.

  • Technical Oversight: Manage and troubleshoot enterprise-level hardware and software, specifically Microsoft Windows Server, SQL Server, and public safety applications (CAD/Mobile).

  • Strategic Leadership: Develop and execute cus...

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