Cafe Manager

Job Purpose

The role is a service-driven Café Manager to lead the café operations within our luxury retail store. This role is integral to delivering an exceptional, refined hospitality experience that aligns seamlessly with the brand and customer‑centric values. The Café Manager will oversee daily operations, lead the team, provide excellent service, and while maintaining the highest standards of quality, presentation, and guest engagement

What you will be doing

• Deliver an elevated, personalized café experience reflective of a luxury brand environment
• Ensure exceptional service standards, anticipating guest needs and resolving concerns with discretion and professionalism
• Analyze sales performance and implement strategies to increase revenue and guest satisfaction
• Manage budgets, labor costs, and cost of goods to meet financial targets
• Oversee all café operations, ensuring smooth day-to-day performance acro...