Call and contact centre occupations

Are you an Excellent Communicator looking for your next position?
 
Do you have a background in office based Customer Service? 
 
This dual role consisting of Customers Services and Home Delivery could your next career move..
 
Based in the heart of Banbury this friendly team seeks a new Team Member.
 
Duties to include;
 

•     Liaises with internal and external customers i.e. consumer/retailer/warehouse/carriers.
•     Inputs, processes and monitors orders on the home delivery systems.
•     Responds promptly to any customer enquiries and any transport queries.
•     Deals directly with customers on any Customer Service related questions either by telephone or electronically.
•     Liaises with the warehouses, the delivery companies and customers in respect of delivery failures/queries.
•     Investigates customer issues and complaints through to resolution.
•     When required, escalate...