Call Center Agent

Job Description

• Customer Support: Address and resolve customer questions, complaints, or issues.
• Information Handling: Provide accurate information about products, services, or policies.
• Problem Solving: Identify customer needs and offer effective solutions or escalate as necessary.
• Prior experience in customer service or call center operations is preferred but not mandatory.
• Patience, adaptability, and resilience in handling difficult customers.
• Team player with a positive attitude.

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